Frequently Asked Questions

CHCA Accreditation is a professional partnership between the Canadian Housecleaning Association and business owners who are ready to level up. It is designed to provide you with the 1-on-1 coaching, industry data, and marketing tools needed to dominate your local market. Accredited businesses stand out as the elite choice for premium clients, helping you win more jobs and build a reputation for total excellence.

Any housecleaning business owner or independent operator in Canada can apply for Accreditation. We’ve removed the red tape to make this accessible to anyone who is hungry to grow their business and improve their professional standards. Whether you are a solo cleaner just starting out or an established company looking to scale, the CHCA is here to help you reach your goals.

Accreditation provides a massive competitive advantage, including:

  • Business Coaching: Get 1-on-1 help with sales, hiring, and pricing your services.
  • Premium Branding: Reassure clients that they are hiring a verified, elite professional.
  • Exclusive Discounts: Save thousands on insurance, background checks, and web design.
  • Customer Leads: Gain access to our network of high-quality local client leads.
  • Industry Knowledge: Use our proven research to make better, more profitable business decisions.

No, you can join our Member Community on its own to network and share advice. However, most owners find that Accreditation is where the real growth happens. While the community gives you a place to talk, Accreditation gives you the 1-on-1 coaching, leads, and professional seal needed to transform your business and attract higher-paying clients.

Starting your growth journey is a simple, four-step process:

  • Sign Up Online: Choose the Accreditation plan to instantly unlock your member benefits.
  • Tell Us Your Story: Complete a quick "Get to Know You" form so we understand your goals.
  • Schedule Your Kick-Off: Join a 1-on-1 call with a CHCA expert to build your success roadmap.
  • Launch: Receive your Seal of Approval and start using our tools to win more clients.

We focus on the core pillars of a successful cleaning business, including:

  • Professional Pride: A commitment to providing high-quality, reliable service.
  • Growth Mindset: An openness to coaching and using data to improve your business.
  • Client Success: Prioritizing clear communication and professional reliability with every job.
  • Industry Leadership: Operating with the integrity that makes you a leader in your community.

We work with you personally to reach these standards; we don't just "check boxes."

The process is built to move at the speed of your hustle. Once you sign up and fill out your business profile, we can usually have your 1-on-1 kick-off call scheduled within a few days. Most owners are fully accredited and using their new marketing tools within one week of starting the process.

CHCA Accreditation is an annual partnership. Your status is valid for one year, during which you have unlimited access to our coaching, discounts, and leads. Each year, we do a fresh 1-on-1 check-in to update your business goals, tackle your newest challenges, and ensure you are still on the fastest path to success.

Because we are a partnership, we don't just "reject" applications. If your business isn't quite ready, the CHCA team will work directly with you to fix the gaps. We will provide the specific coaching and resources you need to meet professional standards, ensuring that every motivated owner has a clear path to becoming CHCA Accredited.

Your annual renewal fee covers everything. There are no hidden "audit" costs. This fee maintains your 1-on-1 coaching access, keeps your priority listing active in our directory, and ensures you keep receiving non-profit rates from our partner vendors. It is an investment that pays for itself through the savings and leads we provide.

Once you are accredited, you will receive our elite CHCA Seal of Approval to display on your website, social media, uniforms, and vehicles. We don't just give you a badge; we provide proven marketing templates and scripts to help you explain the value of your accreditation to homeowners. This helps you stand out as a premium professional, allowing you to charge higher rates and win more trust in your local area.

As an Accredited member, you have a team of experts in your corner all year long. This includes 1-on-1 business and sales coaching, access to high-quality customer leads, and our exclusive database of industry pricing and hiring trends. You’ll also benefit from deep discounts with our partner vendors for things like insurance and background checks, ensuring your "hustle" is as profitable and efficient as possible.

While a certificate proves you took a class, CHCA Accreditation proves you run a professional business. It is a full-scale partnership designed specifically for the Canadian market. Unlike static certifications, our accreditation provides active, ongoing support—including direct coaching, marketing help, and verified status in our directory. It’s not just a piece of paper; it’s an all-access pass to the tools and data you need to scale your company.