Foundational Housecleaning Principles and Practices

The curriculum covers essential topics such as health and safety basics, including workplace ergonomics and WHMIS standards, ensuring participants understand how to protect themselves and others. It delves into the science of cleaning, offering insights into the chemistry and microbiology involved, enabling the selection and application of appropriate cleaning agents.

Practical cleaning techniques are highlighted, focusing on routine and specialized tasks, such as stain removal and surface maintenance. The course also emphasizes the importance of using and maintaining cleaning tools effectively and understanding product labels and environmental considerations.

Core customer service skills are a cornerstone of the training, with a focus on communication, handling feedback, and building long-term relationships based on trust and professionalism. Participants will also learn about the legal aspects of the cleaning industry, including privacy, rights, and responsibilities.

Overall, the course aims to elevate the art and science of cleaning by equipping participants with the knowledge and skills needed to transform spaces and lives, fostering a commitment to excellence and continuous improvement in their professional journey.